NIC's is owned and operated by a
woman, Sandy Spicer. She comes from a small town in
Saskatchewan. Her Dad was a mechanic and his name was Nick.
When she left Saskatchewan one of her concerns was
where she would have her car serviced. Someplace where she
felt, as a woman, she wouldn't be patronized or talked down
to. Thus began the idea for her own garage. A place that was
reminiscent from the 1950's. Where personal service meant
getting to know and care about the customer. And
relationships were built on mutual respect and trust -
not just profits. Hence the mission
statement:
The purpose of NIC's
is to provide trust. NIC's will provide trust by building
and maintaining a fair and orderly automotive care facility
where all individuals are treated equal. Trust is our
greatest charge and it will be our greatest
achievement.
A non-intimidating, clean facility that offers
a warm inviting ambience
Helpful information on automotive care,
maintenance and repair
Evidence that pride is displayed in all our
work
The most up to date equipment
A competitive service where every staff member
is courteous and honest
Educate customers about good car care.
We will not patronize, condescend or talk down
to our customers
We will give our customers an honest
evaluation
We will always try to be accommodating by
scheduling services according to our customers time
preferences.
